We look forward to serving you in our best capacity as your success is our success.

VITLIFE AMERICA LLC

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Warranty Service

- Three year parts and labor warranty for all VITLIFE commercial Refrigerators and freezers  

- Five years part and labor warranty for sealed system for all VITLIFE Commercial appliances

- Extensive stocking of spare parts at our service partner, Dexwell

- Direct executive involvement for all service escalations to ensure speedy resolution 


Your VITLIFE Commercial Refrigerator is protected by this warranty



WARRANTY PERIODTHROUGH OUR AUTHORIZED SERVICERS,WE WILL:THE CUSTOMER WILL BE RESPONSIBLE FOR:
FULL THREE YEARS  WARRANTYThree years from original purchase datePay all costs for repairing or replacing any parts of this appliance which prove to be defective in materials or workmanshipCosts of service calls that are listed under NORMAL RESPONSIBILITIES OF THE CUSTOMER*
FIVE YEARS  WARRANTY ON  COMPRESSORFive years from original purchase datePay all costs for repairing or replacing the  compressor of this appliance which prove to be  defective in materialsor workmanshipCosts of service calls that are listed under NORMAL RESPONSIBILITIES OF THE CUSTOMER*
LIMITED WARRANTY (Applicable to the State of Alaska)

Time period listed above

All of the provisions of the full warranties above and the exclusions listed below applyCosts of the technician's travel to the installed  location and any costs for pick up and  deliver of the appliance required because of service

Your appliance is warranted by VITLIFE AMERICA LLC. We authorize no person to change or add to any of ourobligations under this warranty. Our obligations for service and parts under this warranty must be performed by us or an authorized VITLIFE AMERICA LLC servicer.


*NORMAL RESPONSIBILITIES OF THE CUSTOMER

This warranty applies only to products in ordinary commercial use, and the enduser is responsible for the items listed below: 

1.Proper use of the appliance in accordance with instructions provided with the product. 

2.Proper installation by an authorized servicer in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical and/or gas codes. 

3.Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loose connections or defects in wiring. 

4.Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a part of the appliance when it was shipped from the factory. 

5.Damages to finish after installation. 6. Replacement of light bulbs and/or fluorescent tubes (on models with these features)


EXCLUSIONS

This warranty does not cover the following: 

1.CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL  EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN OR ANY IMPLIED WARRANTY.  NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. 

2.Service calls which do not involve malfunction or defects in workmanship or material, or for appliances not in ordinary commercial use. The consumer shall pay for such service calls. 

3.Damages caused by services performed by servicers other than VITLIFE AMERICA LLC, or its authorized servicers; use of parts other than genuine VITLIFE AMERICA LLC parts; obtained from persons other than such servicers; or external causes such as abuse, misuse, inadequate power supply or actsof God. 

4.Products with original serial numbers that have been removed or altered and cannot be readily determined.


IF YOU NEED SERVICE

Keep your bill of sale, delivery slip, or some other appropriate payment record. The date on the bill establishes the warranty period should service be required. If service is performed, it is in your best interest to obtain and keep all receipts. This written warranty gives you specific legal rights. You may also have other rights that vary from state to state. Service under this warranty must be obtained by contacting VITLIFE AMERICA LLC,.


This warranty only applies in the 50 States of the U.S.A., in Puerto Rico, and in Canada. Product features or specifications as described or illustrated are subject to change without notice. All warranties are made by VITLIFE AMERICA LLC.

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800 604 5402

800 604 5402

info@vitlifecommercial.com